Annette N. Markham

 

Department of Communication

University of Illinois at Chicago

1007 W. Harrison St. M/C 132

Chicago, IL  60607-7137

office:  312.413.2124

home:  773.517.8501

fax:  312.413.2125

email:  amarkham@uic.edu  

 

EDUCATION

 

Ph.D.                      Purdue University, August 1997

                                Major:  Organizational Communication, Minor:  Interpretive Research Methods

                                Dissertation: Going Online:  An Ethnographic Narrative.

                                Committee:  William K. Rawlins (chair); Dennis K. Mumby; DianeWitmer; W. Jack Spencer

 

M. A.                      Washington State University, May 1993

                                Major:  Organizational Communication

                                Thesis:  Dealing with Confusion and Tension in a Northwest Design Firm:  A Cultural Analysis

 

B. S.                        Idaho State University, May 1988

                                Major:  Speech Communication

 

ACADEMIC AND ADMINISTRATIVE APPOINTMENTS

 

8/01-present          Assistant Professor

                                Department of Communication

                                University of Illinois at Chicago, Chicago, IL

 

8/97-6/01                Assistant Professor

Department of Communication Studies

Virginia Polytechnic Institute and State University, Blacksburg, VA

 

8/99-6/00                Coordinator of First Year Learning Community Initiatives

                                One-year appointment by the Office of the Academic Provost and Center for Excellence in Undergraduate Communication

                                Virginia Polytechnic Institute and State University, Blacksburg, VA

 

BOOK

 

Life Online:  Researching Real Experiences in Virtual Space.  Walnut Creek, CA:  AltaMira Press. (1998)

 

IN PRESS WORKS IN EDITED COLLECTIONS

 

Representation in online ethnographies:  A matter of context sensitivity.  In Chen, S. L. S., G. J. Hall and M. D. Johns (Eds.).  Online Social Research: Methods, Issues, and Ethics (pp. 131-145). New York: Peter Lang Publishers (in press).

 

Internet as Research Context.  In Seale, C., Gubrium, J., Silverman, D., and Gobo, G. (Eds.).  Qualitative Research Practice.  London:  Sage (in press).

 

Critical Junctures and Ethical Choices in Internet Ethnography.  In Thorseth, M. (Ed.)  Making Common Ground, [location], Norway:  [publisher] (in press).

 

CONTRACTED WORKS FOR EDITED COLLECTIONS

Knowing Other in Internet Ethnography.  In Denzin, N. & Lincoln, Y. (Eds.).  Handbook of Qualitative Research, 3rd Edition.  New York:  Sage. (publication in 2004).

(this is arguably the most widely read handbook of qualitative methods in the United States.)

 

Qualitative methods and Internet: Practices and Principles.  In Silverman, D. (Ed.).  Qualitative Research:  Theory, Method, and Practices, 2nd Edition.  London:  Sage (publication 2004.  3/31/03 final draft deadline).

 

REFEREED JOURNAL ARTICLES

 

Designing discourse:  A critical analysis of strategic ambiguity and workplace control.  Management Communication Quarterly, 9 (4), 389-421.  (1996)

 

The rhetoric of self-directive management and the operation of organizational power.  Communication Reports, 8 (1), 45-53. (1995, with Michael Salvador)

 

JOURNAL ARTICLE WORK IN PROGRESS

 

Go Ugly Early:  Fragmented Narrative and Bricolage as Ethnographic Method.  Journal length manuscript under revision for submission.  Target venue:  College English

 

Identity and image management in the online classroom:  Frame…reframe….frame….reframe.  Journal length manuscript under revision.  Targeted for submission to:  Journal of Educational Technology.

 

Digital Time, Digital Space: The R/Evolution Of Ethnography And The Ethnographer On-Line.  Journal length manuscript under revision.  Targeted for submission to: Journal of Contemporary Ethnography

 

Researching Life Online:  Constraints of the Flesh, Possibilities of the Spirit.  Journal length manuscript under revision for submission to Qualitative Inquiry.

 

Fostering Dialogical learning in the computer-mediated classroom.  Paper under revision for submission.  Target venue not selected.

 

Tools...Places.....Ways of Being:  Making sense of computer-mediated communication.  Paper under revision for submission.  Target venue not selected.

 

Virtually No Difference:  Women’s subjectivities as men’s sexual fantasies in cyber-sex CD ROM games.  Journal length manuscript under final revision for submission to Critical Studies in Media Communication.

 

WORKS IN PROGRESS

 

Journal Special Issue:  Qualitative Internet Research:  Dialogue with Internet Researchers.  Special issue of Qualitative Inquiry.  Contract negotiation underway with Editors Norman Denzin and Yvonne Lincoln. (with Nancy Baym)

 

Edited Book:  Anonymity.  Edited book proposal underway. Call for submissions in progress.  Target publisher:  Routledge Press.

 

Solo-Authored Book:  Burnt Toast or worse, Burnt Out:  Narrative Accounts of Technology Use, Stress, and Burnout.  Book proposal under revision for submission to Alta Mira (Rowman & Littlefield) Press.  Introductory chapter and chapter outlines complete.

 

Solo-Authored Book:  Images of Internet:  Metaphorical Conceptions and Consequences.  Book proposal underway.  Target Publisher, Sage

 

REFEREED PAPERS OR PANELS AT PROFESSIONAL MEETINGS

 

The Importance of Context Sensitivity in Doing Internet Ethnography.  Panel creator and moderator.  Competitively selected panel accepted for inclusion at the third annual convention of the Association of Internet Researchers, Maastricht, The Netherlands, October 2002.

 

Ethnography is an ethnography is an ethnography?  Paper presented on a competitively selected panel (above) at the third annual convention of the Association of Internet Researchers, Maastricht, The Netherlands, October 2002.

 

The Self And Other In Ethnographic Storytelling.  Panel participant at a competitively selected panel at the annual convention of the National Communication Association, Atlanta, GA, November 2001.

 

Digital Time, Digital Space: The R/Evolution Of Ethnography And The Ethnographer On-Line.  Panel participant at a competitively selected panel at the annual convention of the National Communication Association, Atlanta, GA, November 2001.

 

Interviewing in Silence, Making Bodies from Texts, and other stories of conducting ethnographies online.  Paper presented at a competitively selected panel at the annual convention of the National Communication Association, Seattle, WA, November 2000.

 

Researching the Cyborganization.   Roundtable participant for competitively selected panel at the annual convention of the National Communication Association, Seattle, WA, November 2000.

 

Losing, Gaining, and Reframing control:  Lessons from students of online courses. Paper (invited) presented at the second international conference entitled:  Learning2000.  Roanoke, VA, October 2000.

 

Researching Online, Living in the Body, Performing Scholarship.  Competitively selected paper presented at the Couch-Stone Symposium for Symbolic Interaction.  Tampa, FL, January 2000.

 

Life Online:  Constraints of the Flesh, Possibilities of the Spirit.  Paper presented on a competitively selected panel at the annual convention of the Society for the Study of Symbolic Interaction, Chicago, IL, July 1999.

 

Creating Community in Online Classrooms:  Paradoxes and Challenges.  Invited speaker and panelist at the National Communication Association Summer Conference on Communication and Technology, Arlington, VA, July 1999.

 

Epistemologically shifting states:  CMC research at the millennium's edge.   Competitively selected paper presented at the annual convention of the Northwest Communication Association, Couer D’Alene, ID, April 1999.

 

Building Community in the Online Classroom:  The importance of openness and informal dialogue.  Invited speaker at the Instructional Technology Conference:  IT99:  The New Millennium.  Sponsored by Virginia Tech, Blacksburg, VA, March 1999.

 

Ethnography in Cyberspace:  Knowing and Presenting the Other in Text.  Paper presented on a competitively selected panel at the annual convention of the National Communication Association.   New York, NY, November 1998.

 

Fostering Dialogical learning in the computer-mediated classroom.  Paper presented on a competitively selected panel at the annual convention of the National Communication Association.  New York, NY,  November 1998.

 

Tools...Places.....Ways of Being:  Making sense of computer-mediated communication.  Competitive paper presented at the ICA/NCA International Summer conference:  "Organizing for the Future."  Rome, Italy, July 1998.

 

Organizing online communities through narrative and dialogue.  Paper presented on a competitively selected panel at the annual convention of the Central States Communication Association, St. Louis, MO, April 1997.

 

Organizing online communication: The discursive negotiation of reality in Cyberspace.  Paper presented at the annual Organizational Communication Mini-Conference, Urbana-Champaign, IL, October 1996.

 

Virtually no difference:  Women’s subjectivities as men’s sexual fantasies in cyber-sex games.  Competitively selected paper presented at the annual convention of the Speech Communication Association, San Diego, CA, November 1996.  (Feminist and Women Studies Division)

 

Constructions of identity and violence in Cyberspace:  An analysis of the hacker.  Competitively selected paper presented at the annual convention of the International Communication Association, Chicago, IL, May 1996.  (Communication Technology Division)

 

Murder, metaphors, and the media:  Journalistic representations of the O.J. Simpson case.  Competitively selected paper presented at the annual convention of the Speech Communication Association, San Antonio, TX, November 1995.  (Mass Communication Division)

 

Joining the Disney cast(e):  A metaphor analysis of emotional labor.  Competitively selected paper presented at the annual convention of the International Communication Association, Albuquerque, NM, May 1995.  (Organizational Communication Division)

 

Designer discourse:  A critical analysis of power and paradox in the workplace.  Competitively selected paper presented at the annual convention of the Speech Communication Association, New Orleans, LA, November 1994.  (Organizational Communication Division)

 

Friendship and the dialectic of control:  An exploration of relationships across the hierarchy.  Paper presented on competitively selected panel at the annual convention of the Speech Communication Association, New Orleans, LA, November 1994. (Interpersonal and Small Group Interaction Division).

 

EDITORIAL ACTIVITIES

 

·         Ad hoc manuscript reviewer for Sage Press and Alta Mira Press.

·         Ad hoc manuscript reviewer for the journals: New Media Society, Qualitative Inquiry, Journal of Contemporary Ethnography, Journal of Electronic Communication.

 

PROFESSIONAL ACTIVITIES

 

PEW Advisory Committee.  Selected as one of 18 scholars from North American to evaluate and advise the PEW Internet & American Life Project, April 15, 2002 in Chicago, IL.

 

Keynote Speaker.  Making Common Ground: Methodological and Ethical issues in doing Internet-research, a Nordic interdisciplinary conference and workshop at NTNU, Trondheim, Norway, June 1, 2002.

 

Invited professor/respondent.  Graduate level course:  Internet and Ethics.  Sponsored by the Programme for Applied Ethics at Norwegian University of Science and Technology.  Trondheim, Norway, June 3-6, 2002.

 

Computer-Mediated Communities.  University of Missouri department of Communication.  Online, April 2000, April 1999.

 

Online Relationships:  Real?  Virtual? University of Cincinnati department of Education.  Online, April, 1999.

 

Interactive Teaching Strategies.  Panel to present and demonstrate various strategies and concerns in distance and distributed learning.  Presented at the Instructional Technology Conference, March 24, 1999:  IT99:  The New Millennium.  (with Barbara Lockee, Barbara Reeves, and Sherri Turner).

 

Life Online:  The study of Science and the Self.  Presentation for the Center for Science and Technology Studies Guest Seminar Series, Fall 1998,

 

Building Community in the Online Classroom:  Pitfalls and Challenges.  Department of Communication Studies Spring Research Colloquium series, January 1999.

 

Professional Communication Issues in a Telecommuting Work Environment.   Department of English sponsored:  Bringing Business to Business Writing Conference.  April 24, 1999.

 

Virtually No Difference:  Women’s subjectivities as Men’s sexual fantasies in CyberSex Games.  Department of Communication  Studies Colloquium Series.  Spring 1998.

 

Real Experiences in Virtual Spaces: Conversations with People in Cyberspace, Virginia Tech Women’s Studies Spring Speaker Series, Spring 1998.

 

PROGRAM AND CURRICULUM DEVELOPMENT

 

Co-Principle:  Collaborative Research Project:  CommLAB:  A Flexible Experimental Teaching and Learning Space, 2002-2003 (with Jim Sosnoski)

 

·         Multiple research projects upcoming with this facility, including qualitative assessment of the use of various distance education technologies in both a graduate classroom and an international virtual work team context.

·         Grant from Center for Advancement of Distance Education for equipment support awarded May 2002.

·         Experimental course to test technology influence on classroom culture, Fall 2002

·         Spring 2003 research underway.

 

Coordinator of Virginia Tech’s First-Year Learning Communities, 1999-2000

 

·         Special one year appointment by the Provost to work within the Center for Excellence in Undergraduate Teaching coordinating various university-wide initiatives targeted to first year students.

·         Responsibilities included:  Identifying and analyzing current learning community efforts and barriers; facilitating collaborative efforts between academic and student affairs; developing new cross-disciplinary programs aimed at enhancing the first year experience at Virginia Tech; and improving public awareness of learning community goals and initiatives by supervising development of learning communities website.

·         Coordinated the development of pilot projects to test the viability of academic and residential cohort learning communities.

·         Envisioned and directed the growth of the common book initiative, which led to a university-wide effort:  In Fall 2000, all entering students received a common book, Einstein’s Dreams and had the opportunity to meet with the author Alan Lightman, watch student performances based on the book, and use the book in their freshmen courses.

 

Chair, Virginia Tech’s Common Book Initiative Committee, 1998-1999

 

·         Appointed by the Associate Provost for Undergraduate Education. 

·         Responsibilities included:  Envisioning, developing, implementing and assessing a previously nonexistent university-wide, Provost supported initiative for freshmen to read and use a common book (Einstein’s Dreams) across the first year curriculum. 

·         Fall 1998 pilot:  over 800 freshmen read the book in several colleges and courses.  In 1999, pilot grew to over 1,500 participants, almost half the incoming freshman class.  In 2000, all entering freshman—4,500 students—received the book. 

·         Achieved goal to have the President of University distribute book to all upper-level administration.

·         Achieved goal of having the Director of the branch campus in northern Virginia distribute and utilize book with all faculty and staff in 2000.

 

Creator and Director, Virginia Tech Communication Department Study Abroad Program, 1998-2000

 

·         For summer 1999, developed COMM 2984:  Global Organizations:  The Social and Legal Impacts of Communication Technology  (taught at various locations in Switzerland and Italy).

·         For summer 2000, enhanced size and scope of program in conjunction with University of Minnesota, Crookston, and Bemidji State University.  Served as director, coordinating efforts among four professors to teach courses in Globalization and Communication, Multicultural Communication, and Writing and Web Weaving in a global environment.  To enhance understanding of computer-mediated communication issues, added a week of online interaction among students in Europe, Virginia, and Minnesota.

 

GRANTS

  • Center for Learning and Instructional Technology Development, with Jim Sosnoski.  $6000 for 2002-2003.
  • CEUT Summer Faculty Fellow, $6,000. 1998
  • Purdue Research Foundation David Ross Research Grant, $12,000. 1996-97 

 

AWARDS AND HONORS

 

  • UIC Silver Circle Teaching Award nominee, Spring 2002
  • Virginia Tech’s sponsored Representative at Internet II International Summit Meetings, 1999
  • Bruce Kendall Award for Excellence in Teaching, 1997
  • Alan Monroe Research Scholar Award, 1996
  • Purdue Research Foundation Summer Research Grant, 1995
  • 90% Teaching Evaluation Award, COM 114, 1992, Purdue University

 

TEACHING AND ADVISING

 

  • Teach two courses per semester
  • Teach two-three independent studies per year in advanced qualitative methods, critical organizational communication, or computer-mediated communication with graduate students in Communication, English, Sociology programs.
  • Direct approximately two MA thesis projects per year.

 

COURSES DEVELOPED AND TAUGHT

 

University of Illinois at Chicago

  • COMM 200:  Communication Technology
  • COMM 306:  Organizational Communication
  • COMM 316:  Writing for Electronic Environments (Hypertext Theory and Design)
  • COMM 494:  Self, Other, and Cyberspace
  • COMM 501:  Operationalizing Communication Research
  • COMM 594:  Identity and Internet